luma

Privacy Policy

Last updated: December 30, 2025

1. Introduction

Luma Glow LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service"). Please read this Privacy Policy carefully.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

  • Account information (email address, username, profile information)
  • Skincare product information and routines you track
  • Content you post, share, or upload through the Service
  • Communications with us (support requests, feedback)
  • Waitlist and survey responses

2.2 Automatically Collected Information

When you use the Service, we may automatically collect certain information, including:

  • Device information (device type, operating system, unique device identifiers)
  • Usage data (pages visited, features used, time spent on the Service)
  • Log data (IP address, browser type, access times)
  • Location data (if you grant us permission)

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process your transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Personalize your experience and provide content and features relevant to you
  • Detect, prevent, and address technical issues and security threats
  • Send you marketing communications (with your consent, where required)

4. How We Share Your Information

We may share your information in the following circumstances:

  • With Other Users: Information you choose to share publicly (such as profile information and posts) will be visible to other users of the Service.
  • Service Providers: We may share information with third-party service providers who perform services on our behalf, such as hosting, analytics, and customer support.
  • Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share information for any other purpose with your explicit consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your information to another service
  • Opt-out: Opt out of certain data processing activities, such as marketing communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using the Service, you consent to the transfer of your information to our facilities and those third parties with whom we share it as described in this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Luma Glow LLC
Email: privacy@lumaglow.app (or through the contact information provided in the Service)

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