Privacy Policy

1. Introduction

Luma Glow LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service"). Please read this Privacy Policy carefully.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

• Account information (email address, username, profile details, age verification, etc.)
• Content you create and share through the Service
• Product and routine data you track
• Contacts from your device (with your permission)
• Communications with us (support requests, feedback)
• Waitlist, survey, and feedback responses

2.2 Automatically Collected Information

When you use the Service, we may automatically collect certain information, including:

• Device information (device type, operating system, unique device identifiers, etc.)
• Usage data (pages visited, features used, time spent on the Service, etc.)
• Anonymous usage analytics (enabled by default; you can opt out in your app settings)
• Error and crash data (scrubbed of personal identifiers)
• Log data (IP address, browser type, access times, etc.)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Help you connect and share with friends
• Send you push notifications (with your permission), technical notices, updates, and support messages
• Process your transactions and send related information
• Respond to your comments, questions, and requests
• Use anonymous analytics to monitor and improve the Service
• Personalize your experience and provide content and features relevant to you
• Detect, prevent, and address technical issues and security threats
• Send you marketing communications (with your consent, where required)

4. How We Share Your Information

We may share your information in the following circumstances:

• With Other Users: Information you choose to share publicly (such as profile information and posts) will be visible to other users of the Service.
• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as hosting, analytics, customer support, etc.
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share information for any other purpose with your explicit consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Delete your account through the app, which permanently removes your account and all associated data
• Portability: Request transfer of your information to another service
• Analytics Opt-Out: Anonymous analytics are enabled by default to help us improve the Service. You can opt out at any time in your app settings
• Profile Visibility: Control whether your profile is public or private
• Contact Syncing: Manage whether the app accesses your device contacts
• Marketing Opt-Out: Opt out of marketing communications

Many of these controls are available directly in your app settings. For additional requests, please contact us using the information provided in the "Contact Us" section below.

7. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

8. Device Permissions

The app may request access to certain device features, such as your camera, photos, contacts, notifications, etc. These permissions are only used for specific features within the Service, and we will only access them with your consent. You can manage these permissions at any time through your device settings.

9. Cookies and Analytics

Our website uses cookies and similar technologies to analyze site performance and improve your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Our mobile app collects anonymous usage analytics by default to help us understand how the Service is used and to improve it. This data does not include personal identifiers. You can opt out of anonymous analytics at any time in your app settings.

10. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using the Service, you consent to the transfer of your information to our facilities and those third parties with whom we share it as described in this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Luma Glow LLC
Email: privacy@lumaglow.app (or through the contact information provided in the Service)