Terms of Service

Last updated: February 28, 2026

1. Agreement to Terms

By accessing or using the Luma mobile application and website (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

2. Description of Service

Luma is a skincare tracking and discovery platform that allows users to track products and routines, share reviews and content, connect with friends, build collections, and more. The Service is provided by Luma Glow LLC ("we," "us," or "our").

3. User Accounts

To use certain features of the Service, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

You may delete your account at any time through the app. Account deletion is permanent and will result in the removal of your account and all associated data.

4. User Content

You retain ownership of any content you create, post, upload, or share through the Service ("User Content"), including but not limited to reviews, photos, routines, collections, and other materials. By posting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your User Content in connection with the Service. You represent and warrant that you have all necessary rights to grant this license.

The Service provides visibility controls that allow you to manage whether your content is public or private. You are responsible for managing your content visibility settings.

You agree not to post content that is illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable. We reserve the right to remove any User Content that violates these Terms.

5. Medical Disclaimer

The Service is for informational and tracking purposes only. Luma does not provide medical advice, diagnosis, or treatment. The content provided through the Service is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition or skincare regimen.

6. Analytics and Data Collection

By using the Service, you acknowledge that anonymous usage analytics are collected by default to help us improve the Service. This data does not include personal identifiers. You may opt out of analytics data collection at any time through your app settings. For more details on how we collect and use this data, please refer to our Privacy Policy.

7. Intellectual Property

The Service, including its original content, features, and functionality, is owned by Luma Glow LLC and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of the Service without our express written permission.

8. Prohibited Uses

You agree not to use the Service:

  • In any way that violates any applicable law or regulation
  • To transmit any malicious code or viruses
  • To attempt to gain unauthorized access to the Service or its related systems
  • To interfere with or disrupt the Service or servers connected to the Service
  • To scrape, crawl, or collect data from the Service through automated means
  • To use bots, scripts, or other automated methods to interact with the Service
  • To misuse social features, such as sending unsolicited or harassing messages to other users
  • To impersonate any person or entity or misrepresent your affiliation with any person or entity

9. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will cease immediately.

You may also choose to delete your account at any time through the app. When you delete your account, your profile, content, and all associated data will be permanently removed and cannot be recovered.

10. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, secure, or error-free.

11. Limitation of Liability

To the fullest extent permitted by law, Luma Glow LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Luma Glow LLC is incorporated, without regard to its conflict of law provisions.

14. Contact Information

If you have any questions about these Terms, please contact us through the Service or at the contact information provided in our Privacy Policy.